Accor - The Lift Consultancy

Optimising Lift Maintenance Across Australia & New Zealand

The Lift Consultancy (TLC) as the sole category preferred supplier in this space is leading a strategic tender process for Accor properties across Australia and New Zealand to secure a streamlined, cost-effective, and performance-driven lift maintenance agreement.

By leveraging the scale of the Accor portfolio, we aim to negotiate better pricing, improved service levels, and enhanced contractual terms with lift contractors.

Even if you believe your building may not participate immediately or is currently locked into an existing contract, we strongly encourage you to complete the required information.

This data will play a crucial role in national negotiations, allowing TLC to engage more effectively with lift contractors and drive better outcomes for all Accor properties—regardless of whether your property is currently committed to another consultant under your existing agreement. If your property is currently engaged with another consultant, TLC welcomes any questions you may have and will not turn you away. We are here to support all Accor properties in achieving the best possible lift maintenance outcomes.

This initiative is a multi-year project, recognising that each building operates under different contract terms. Whether your current agreement expires soon or in several years, the information provided will contribute to long-term strategic planning. Tenders will be conducted annually over the next five years in bulk stages, progressively consolidating the portfolio to maximise value and operational efficiency.

Your participation is vital in shaping a stronger, more cohesive lift maintenance strategy for the Accor network.

If you have any further questions, please do not hesitate to reach out at Accor@theliftc.com or call the business line on (07)5509 0100

Details

Property Name

Property Address

Your Name

Your Role

Your Email Address

Your Mobile Number

Number of Elevators Onsite

Number of Dumbwaiters Onsite

Number of Escalators/Travelators Onsite

How many floors does your tallest lift service

Is your building:

Contract Exit/Maintenance Defect Audit

The Lift Consultancy (TLC) recommends conducting a contract exit/maintenance defect audit at least 6 months before a tender process, particularly for buildings with aging or problematic lifts, as well as those with maintenance contracts that were previously oil-and-grease-based or had minimal inclusions. The purpose of this audit is to identify and address potential issues beforehand, as tenderers may otherwise detect these during the walkthrough and either increase their pricing to account for necessary repairs or exclude them from their scope.

Resolving these matters with the incumbent maintenance provider beforehand ensures a smoother and more cost-effective tender process.

Do you wish for your building to undertake this audit?

Yes No

File Uploads

Copy of the current maintenance agreement

Copy of the latest maintenance invoice for the elevators

If you do not have a copy of either document, please specify your current maintenance provider below (e.g. Otis, Schindler, Kone ,TKE etc.). TLC will be engaging with each maintenance contractor in bulk on behalf of all buildings that do not have a copy of their maintenance contract. Once we obtain a copy, we will provide it to you for your records.

Unlock Lift Energy Savings with ERS-2G Technology

The Lift Consultancy is proud to introduce an innovative new product that captures energy normally lost during lift operation — and puts it back to work.

Through our exclusive partnership with Epic Power, we are now offering the ERS-2G Energy Recovery System, a cutting-edge solution that reduces lift power consumption by recovering energy during braking and reusing it within the building.

This is a game-changing opportunity to:

Lower your building's energy usage
Improve lift sustainability
Reduce operational costs
Comply with modern green initiatives

The ERS-2G is compatible with a wide range of lifts and works independently of the lift manufacturer. Find out more from the original source here: 👉 Epic Power ERS-2G Product Page

Interested in Finding Out if Your Lift Can Use the ERS-2G System?

Would you like us to investigate if your lift(s) are suitable for this energy recovery system?

Yes No

Disclosure: A formal disclosure statement will be issued in line with our commitment to transparency, noting the partnership between Epic Power and a Director of The Lift Consultancy. To be clear, The Lift Consultancy works in partnership with Epic Power to supply the ERS-2G energy recovery system. We only recommend products we genuinely believe offer measurable benefits and conduct all assessments independently, based on the specific needs of each site.