What clients say
5.0 ★★★★★ from 9 Google reviews
Having recently received advice from our lift company that our lifts could no longer be serviced our committee took the decision to contact The Lift Consultancy , they undertook a full forensic inspection and report which covered all aspects of the process required . their service is excellent , we…
As body corporate committee chairman of CORAL COVE APARTMENTS I found the service provided by Sidney Bastos excellent and the detailed report and separate report to our lift maintenance contractor of matters overlooked by them and needing attention both complete and excellent , Could not recommend t…
Our body corporate recently used the services of TLC to audit our lift service contractor as per the scope of our lift service contract and the insurance works they conducted. TLC provided a level of service at an equal or lesser price to its competitors. TLC: • Pointed out items of work the lift se…
Tony and Sidney, the dynamic duo from The Lift Consultancy, were an absolute pleasure to work with. Their knowledge and expertise in the field of elevator systems were truly remarkable. From the moment they stepped foot into our building, it was evident that we were in the hands of true professional…
I recently had the pleasure of working with The Lift Consultancy, and I am delighted to give them a well-deserved 5-star rating. From the initial consultation, to the project's completion, their level of expertise and professionalism was truly impressive. The team at The Lift Consultancy demonstrate…
Ask three lift companies to price the same job without a specification and you will receive three documents describing three different scopes in three different vocabularies, with three different sets of exclusions. One includes the doors, one does not. One prices a controller that only it can maintain. One assumes work outside hours, the next assumes access it will not get. The prices are genuinely different because the offers are genuinely different, and no amount of studying the covering letters will reconcile them.
A tender is what makes three prices mean the same thing. That is done in the specification, not in the number of bidders.
The single most consequential decision in a lift specification is whether the equipment can be maintained by someone other than the company that installs it. A specification written around one manufacturer's proprietary controller and diagnostic tools does not just narrow the tender; it narrows every maintenance renewal for the next twenty years, at exactly the moments when competition would have been worth most.
We write specifications to be non-proprietary wherever the building's requirements allow it, and we say plainly where they do not.
For a body corporate or a public sector owner, being able to show how the decision was made matters as much as the decision. A documented process - same information to every bidder, questions answered in writing to all, assessment against stated criteria - is what makes a recommendation defensible at a general meeting or an audit.
A specification and tender documents you own, a documented process, and a written assessment report that sets out what each bidder offered, where they differed, what the differences mean in practice, and which offer we recommend and why. We take no commission from any bidder and have no relationship with any of them.