At The Lift Consultancy, we understand the importance of reliable and efficient vertical transportation in any building or facility. That’s why we offer comprehensive portfolio management services for lifts, escalators, and moving walkways. Our experienced lift consultants are dedicated to ensuring that your vertical transportation portfolio is performing at its best.
With our portfolio management service, we provide real-time data analysis to identify any potential issues and make recommendations for improvements. We review and monitor your portfolio’s performance, proactively identifying and addressing any recurring problems. Our team can also attend monthly meetings to provide updates and insights into your vertical transportation assets.
In addition to performance monitoring, we also review lift company invoices or claims, ensuring that you’re only paying for the services that are not covered under your maintenance agreement.
Our portfolio management services are designed to take the stress out of managing your vertical transportation assets. With our expertise and dedication, you can trust that your lifts, escalators, and moving walkways are in good hands.
The Lift Consultancy (TLC) understands the value of having access to lift companies’ back-of-house software to provide clients with a transparent and live view of their Vertical Transportation Maintenance portfolio. As part of TLC’s commitment to delivering the best service to our clients, the access to such software is incorporated as a necessary component in any maintenance tender formulated by TLC. This enables TLC to effectively interpret and utilise the information provided by the lift companies software to quickly assess the performance of the Vertical Transportation and address any potential or reoccurring issues. This gives TLC a unique advantage in reviewing our clients’ portfolios in ‘real time’, providing recommendations before potential issues occur.
The Lift Consultancy (TLC) understands the value of having access to lift companies’ back-of-house software to provide clients with a transparent and live view of their Vertical Transportation Maintenance portfolio. As part of TLC’s commitment to delivering the best service to our clients, the access to such software is incorporated as a necessary component in any maintenance tender formulated by TLC. This enables TLC to effectively interpret and utilise the information provided by the lift companies software to quickly assess the performance of the Vertical Transportation and address any potential or reoccurring issues. This gives TLC a unique advantage in reviewing our clients’ portfolios in ‘real time’, providing recommendations before potential issues occur.
Things to consider in relation to your Vertical Transportation Maintenance.
Does your Service Provider have:
And are paying the right price for all of the above?
At The Lift Consultancy (TLC), we can answer all these questions.
Having held senior positions locally and internationally, TLC are experienced in the process and procedures of lift companies. TLC have a comprehensive knowledge of many products, processes, and people within the VT industry, and use that knowledge to apply a balanced approach to advising who is best to service our customers’ specific requirements. TLC has developed a unique selection process which reviews the following to ensure that the best service provider is maintaining and looking after your portfolio.
TLC applies the above plus other critical criteria to advise on who is best in your location to service your needs. Combine this with a TLC performance-based contract and you have peace of mind in your service solution.
Q: Do I have to use the original installing company to service my Lifts, Escalators, Moving Walkways?
A: No you don’t, there are many choices now depending upon the type of equipment.
Q: Are there any restrictions to servicing by 3rd party companies?
A: Some of the newer equipment may have a lockout tool or software lockout which will require the original installing company to attend to site if required.
Q: Am I paying too much for my service provider?
A: It depends, TLC will advise individually. If you have been with the one provider for a long time you may be paying over the market price due to annual CPI increases.
Q: Are there options for different types of maintenance contracts?
A: Yes, there are many and should be investigated to get the best deal that suits your individual needs.
Q: Are there any catches or special clauses which could restrict my ability to go to the market for a better deal?
A: Yes, there are. For example, some contracts have automatic roll-over clauses which lock you into the current service provider for another contract period, TLC can advise on this.
What clients say
5.0 ★★★★★ from 9 Google reviews
Having recently received advice from our lift company that our lifts could no longer be serviced our committee took the decision to contact The Lift Consultancy , they undertook a full forensic inspection and report which covered all aspects of the process required . their service is excellent , we…
As body corporate committee chairman of CORAL COVE APARTMENTS I found the service provided by Sidney Bastos excellent and the detailed report and separate report to our lift maintenance contractor of matters overlooked by them and needing attention both complete and excellent , Could not recommend t…
Our body corporate recently used the services of TLC to audit our lift service contractor as per the scope of our lift service contract and the insurance works they conducted. TLC provided a level of service at an equal or lesser price to its competitors. TLC: • Pointed out items of work the lift se…
Tony and Sidney, the dynamic duo from The Lift Consultancy, were an absolute pleasure to work with. Their knowledge and expertise in the field of elevator systems were truly remarkable. From the moment they stepped foot into our building, it was evident that we were in the hands of true professional…
I recently had the pleasure of working with The Lift Consultancy, and I am delighted to give them a well-deserved 5-star rating. From the initial consultation, to the project's completion, their level of expertise and professionalism was truly impressive. The team at The Lift Consultancy demonstrate…