Working out which of these you actually need
Most people arrive here with a situation rather than a service in mind. The list above makes more sense read backwards, from the problem.
- You have been handed a maintenance agreement to sign. Start with a contract review under fully comprehensive maintenance contracts, and have a look at the questions in our maintenance contract checklist first.
- The lifts keep breaking down and you cannot get a straight answer. That is an audit and inspection, followed by reporting you can act on.
- Someone has told you the lifts need replacing. Get a peer review of that recommendation before you commit, or a condition assessment if there is nothing yet to review.
- You know replacement is coming and need to fund it. Due diligence and capital planning.
- You are ready to go to market. Specification and tendering, then project management and witness testing through delivery.
- You are buying the building. Due diligence.
- Something has been damaged and there is a claim. Insurance claim management.
- You are thinking about adding, extending or changing a lift. A feasibility study, before design money is committed.
- You have several buildings and no consistent picture. Portfolio management.
- You are not sure what your obligations are. WHS compliance.
You do not have to know before you call
Tell us what is happening and we will tell you which of these fits, or whether you need one at all. Plenty of buildings do not. An initial conversation costs nothing and we would rather spend twenty minutes telling you honestly that you can handle this yourself than sell you a report you did not need.
Engagements are scoped in writing
Whatever the piece of work, you get a written fee proposal setting out what we will do, what you receive at the end, and what it costs, before anything starts. We take no commission from lift companies, so nothing in our recommendation depends on what you decide to buy.
Early in a project, before any of this is scoped, How buildings move people is worth ten minutes: a 3D look inside a lift and an escalator, and when a building needs one, the other, a second one, or both.
