TLC Insights

Stainless steel lift car interior

Can your lift take a stretcher? Most buildings find out at the worst time

Design guidance asks for emergency evacuation of non-ambulant people without saying what that requires. Here is the answer we give, and the test that settles it in an hour.

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A pair of lifts serving the same lobby

One lift above 12 metres is a single point of failure

Nobody has defined what redundancy means for lifts, so the question gets answered with a traffic study. That is the wrong question. Here is the one that matters.

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Closed lift landing doors

Is it a lift or a hoist? The answer changes who carries the risk

Lifts, hoists, vehicle hoists and car stackers are separate things under the WHS Regulation, designed to different standards with different registration duties. Getting the classification wrong is an owner problem.

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Lift doors open onto a landing inside a building

Lifts that open directly into apartments: what the owner takes on

A private lift landing is a premium feature that transfers a set of maintenance, rescue and egress obligations onto the apartment owner. Here is what they are and how to deal with them.

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How to read a lift maintenance invoice

A lift maintenance invoice is usually one line and a number. How to check the escalation clause, separate routine work from repairs, test the exclusions behind extra charges, and reconcile it all to the service records.

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Who is responsible when someone is trapped in a lift?

For an apartment building the duty for the safe operation of the lifts sits with the owners corporation, not the maintenance contractor. What the agreement covers, what it does not, and the four documents a committee should be able to produce.

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